| Job Title: |
|
Customer Service Representative |
| Category: |
|
Client Services |
| Total Positions: |
|
1 |
| Job Location: |
|
Faisalabad |
| Gender: |
|
No Preference |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
2 Years |
| Salary Range: |
|
PKR 40,000 to 60,000 per Month |
| Apply By: |
|
Jun 1, 2025 |
| |
|
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| Job Description: |
- Respond promptly and professionally to customer inquiries via phone, email, chat, or face-to-face interactions.
- Handle a incoming calls and messages, managing customer needs efficiently.
- Resolve customer complaints by identifying issues, providing appropriate solutions, and following up to ensure resolution.
- Process customer orders, returns, exchanges, cancellations, and refunds accurately.
- Provide detailed product and service information, including promotions and company policies.
- Collaborate with sales, marketing, and other internal teams to enhance customer experience and promote products or services.
|
| Company Information |
|
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Company Name: Safwa
Company Description:
Safwa
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